Communication Client FAQ's
- Using the Communications Client - Getting Started
- What browsers are currently supported?
- What are the minimum system requirements of the Communications Client?
- How do I configure a user to run the Communications Client?
- Do I need a camera and microphone to use the Client/What do I need to use the Client?
- When I launch the Communications Client, I have no ability to make calls. What is wrong?
- My extension does not function as a Communications Client extension. What is wrong?
- When I launch the Communications Client, I am greeted with the message "The browser needs permission to access your camera and/or microphone for this application
- Why won't the Communications Client fit on my screen?
- I receive a notice stating that my browser is not supported
- How do I input touch-tone or DTMF digits?
- Why can I not upgrade or downgrade a call?
- Why doesn't DTMF work with certain features, such as Directory Assistance?
- In the error messages dropdown I am seeing the message, "A camera was not detected
- Sometimes when making a video call with my local video disabled
- How do I set my avatar for the Communications Client?
- What is the maximum number of calls I can have on hold at one time?
- Why can I not hold on Firefox?
- Why does accepting a call end my active video call?
- Why can't I call a Communications Client user who I know is online?
- Call and/or Chat History
- What do I need to use the full feature-set of the Communications Client?
- How can I quickly configure a large number of Communications Client users?
- I'm getting an error about a camera or microphone not detected
- In the error messages dropdown I am seeing the message, "A microphone was not detected.
- I created contacts/shared contacts/extensions/users correctly but they didn't appear in my left-hand list. Why?
- I clicked away from the Client window and now it disappeared. Where is it?